Get your current system up and running efficiently again with the help of our experienced and skilled team.

Free Quotation

At CT Wide we offer free quotes for all of our services as well as our expert advice to help you come to an informed decision for your needs.

Air conditioning and refrigeration systems work incredibly hard, often round the clock to keep a controlled temperature and ventillation. Unfortunately, even when you have done everything right to look after it, things just go wrong. With exterior units open to corrosion and harsh external weather changes, and often continuous use of motors etc. it makes sense that parts can fail and break when least expecting it. 

Still, you have a unit which you need running efficiently, and the peace of mind knowing that what has been fixed won’t be failing again any time soon. With refrigeration units the pressure of time is even greater. When a refrigeration unit breaks, whether residential or commercial, it often means that there is temperature sensitive goods which will easily go bad if it isn’t fixed ASAP.

At CT Wide, not only are our team highly skilled and efficient, they are also aware of the time sensitivity when it comes to repairs. We always strive to reach you as soon as we possibly can, and offer realistic and reasonable solutions to your problems with our main priority being your timeline and budget. 

The team here at CT Wide have responded to call outs of all kinds and are familiar with common and uncommon faults which may be disrupting the performance of your systems. We will get you up and running again in no time, with a solution which you can be confident will solve your problem without repitition. 

About this Process

Our team can fix problems with a wide range of commercial systems of all sizes and complexities, as well as the following heat pumps/air conditioning brands:

  • Daikin
  • Fujitsu
  • Mitsubishi Electric
  • Panasonic
  • Mitsubishi Heavy Industries
  • Gree
  • Carrier
  • Toshiba

Call For a Quote:

+64 22 413 2467

Related Services


As with most aspects of your property, air conditioning and refrigeration systems require maintenance and servicing to ensure they are performing to the best of their ability and efficiency, CT Wide can make sure you are getting the most out of your systems.


A reliable and efficient refrigeration system is essential when you rely on this technology on a regular basis. Our technicians are highly skilled and knowledgeable, ensuring you get the best possible system for your individual needs and budget.

Air Conditioning

Every home, family and workplace is unique and therefore have different needs. Find the best airconditiong/heat pump for you needs to keep you comfortable all year round with a reliable and efficient system.


It is natural to have questions about how to safely maintain these complex systems. If you have further questions, don’t hesitate to get in touch.

My air conditioning unti isn't working, why?

Your heat pump might be running “defrost mode”. When the outside temperature gets very cold (starting 5°C and below) the moisture in the air can freeze on the outdoor unit’s heat exchange coil. The unit uses a defrost cycle, recognising that ice has formed or begun to form and automatically fixing this by stopping the inside heating for between 10 and 15 minutes as it defrosts the outdoor unit.

How long will I have to wait to get my unit seen?

We take every repair call seriously, however we must prioritise our time based on urgency. For refrigeration repairs we strive to attend the failed unti as soon as a technician is available, and all other repairs are quoted as soon as we can, and then booked in to suit your schedule.

Can you do a maintenance service at the same time as a repair?

Yes, as long as it is agreed before coming to site. Whilst doing a repair it is a great opportunity to clean the unit and look out for any other wearing parts which could cause trouble down the road.